Quick Tip: Prevent Printer Jams at Your Next Event With This Simple Checklist

Nothing kills the momentum of a busy photo booth line faster than a printer jam. One minute guests are laughing and posing, the next you’re elbow-deep in your printer trying to clear crumpled photo paper while a queue forms behind you. Printer jams rank among the most common technical issues photo booth operators face at […]
WCM2 Print Module Guide
WCM Setup Instructions Tip: Keep the guide open while working through the setup to ensure all steps are completed in order.
Connecting a Printer Module To Your Booth
Connecting Your Printer, iPad, and Internet Together If you haven’t already, start with our Connect Your Printer guide. The goal is for your iPad to be connected to both your printer and the internet at the same time. This article shows you the two main ways to do that: Table of Contents 1. DNP WCM2 Print Server The WCM2 lets you […]
Sinfonia CS2 Printer Media Install
How to install media on your printer: Troubleshooting If you encounter any issues or need further assistance, please contact our support team at help@ataphotobooths.com.
How to remove paper scraps from your printer Video Tutorial
Printer Troubleshooting Guide Step 1: Essential Tools to Carry Step 2: Check for Paper Scraps (Shards) Step 3: Inspect the Cutter Step 4: Remove and Inspect the Faceplate Step 5: Reassemble and Test Final Notes If issues persist, contact our support team Monday to Friday from 9 AM to 5:30 PM for further assistance. Happy […]
How can I clear my jammed printer?
If your Sinfonia printer becomes jammed it is likely because the trims that it cuts have become lodged somewhere inside the printer, usually in the cutter mechanism. It is possible to clear these trimmings by following the steps below: 1) Pull printer tray all the way out and remove paper and ribbon. 2) Remove top […]
Wireless Printing with WCM2 Module
PLEASE DOWNLOAD MANUAL: WCM2_User_Guide v2.3 06.28.2021 Troubleshooting If you encounter any issues or need further assistance, please contact our support team at help@ataphotobooths.com.
How to Fix a Broken Ribbon DNP 620A
How to Fix a Snapped Printer Ribbon Step 1: Identify the Problem Step 2: Gather Your Tools Step 3: Repair the Ribbon Step 4: Feed the Ribbon Step 5: Reinstall and Test Ready to Print Once your ribbon is reattached, your printer should work normally. If you continue to experience issues, refer to our Knowledge Base for […]
DNP DS620 Printer Setup
To install Media and Paper on your printer: Troubleshooting If you encounter any issues or need further assistance, please contact our support team at help@ataphotobooths.com.
Wireless Printing with WCM2 Module
PLEASE DOWNLOAD MANUAL: WCM2_User_Guide v2.3 06.28.2021 Troubleshooting If you encounter any issues or need further assistance, please contact our support team at help@ataphotobooths.com.








