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How to Fix a Broken Ribbon DNP 620A

UpdatedJanuary 30, 2025

How to Fix a Snapped Printer Ribbon

Step 1: Identify the Problem

  • Check if the ribbon and error lights are on.
  • Open the printer and inspect the ribbon for a break.

Step 2: Gather Your Tools

  • Scotch tape
  • Scissors (optional)

Step 3: Repair the Ribbon

  • Take the broken ribbon and overlap the two ends.
  • Use a small piece of scotch tape to secure them together.
  • Trim any excess tape for a smooth finish.

Step 4: Feed the Ribbon

  • Manually roll the ribbon forward a few times to ensure smooth movement.
  • Check that the ribbon is tight and aligned properly.

Step 5: Reinstall and Test

  • Place the ribbon back into the printer.
  • Close the printer and allow it to cycle.
  • Print a test page to confirm the repair was successful.

Ready to Print

Once your ribbon is reattached, your printer should work normally. If you continue to experience issues, refer to our Knowledge Base for troubleshooting assistance.

Happy Printing!