How to Setup Direct printing for Sapphire Posh and Flare

Step-by-Step Instructions

1. Load the Media:
   • Load the printer media (paper and ribbon). For detailed instructions, refer to our knowledge base.
2. Connect the USB and Power Cables:
   • Plug the USB cable into your printer.
   • Connect the printer’s power cord to the power strip or an available outlet.
3. Helio Flare Specific Setup:
   • Connect the USB cable directly to the Printio port on the Flare.
   • Plug the power cord into the power strip if using the full system.
4. Helio Posh Specific Setup:
   • Plug the USB printer cable into the available USB port at the bottom of the outlet.
   • Connect the power cord directly to the outlet.
5. Check Ethernet Connection:
   • Go to the iPad settings and verify that Ethernet is visible under Wi-Fi settings.
   • If Ethernet is not visible, unplug and re-plug the USB cable from the head unit. If necessary, repeat for the power connection.
6. Test Printer Connection:
   • Open a browser and visit “Printio.dolo.”
   • Confirm the printer appears on the page (e.g., DNP 620 with 2×6 and 4×6 options).
   • Perform a test print to ensure proper connection.
7. Using Photo Software:
   • Open your photo booth software (e.g., Photo Flick).
   • Add the printer by selecting 4×6 or 2×6 templates, or both if needed.
   • If you encounter an error with a listed printer, remove and re-add it. Repeat this step whenever you exit the software.

Once the setup is complete, you’re ready to print photos for your guests. For further assistance, contact us. Have a great day!