Returns & Shipping Policy

Due to the custom fabrication of the Products returns will not be accepted. 

Items that are non-refundable:

1. 360 Photo Booth Platforms and Cases

2. Full System Photo Booth Packages

3. Photo Booth Shells and Cases

4. Photo Printers (Primera iP60, Sinfonis CS2, DNP RX1, DNP 620A, DNP DS40)

5. Any products with custom graphics which include backdrops, enclosures, inflatable enclosures, custom vinyl logo prints.

Return Policy

• Returns are accepted within 7 days of receiving the product, as long as it’s in its original packaging and in new condition. To initiate a return, you’ll need to send an email or message through our contact page.
• A 20% re-stocking fee and shipping fees will be deducted from your refund.
• In the case of incorrect or defective shipments, the item must be returned within 48 hours of receiving it to be eligible for a refund.
• Once we receive your return, we will inspect it and notify you of receipt. If approved, the refund will be processed back to your original method of payment, such as your credit card, and you’ll receive the credit within a certain number of days based on your card issuer’s policies.
• In some cases, we understand that you might change your mind about your purchase and want to return the item. Please note, we will only refund items not listed above.
• In order to request a replacement free of cost for any damaged shipments, we kindly ask you to report the issue within 48 hours of receiving the product and provide accompanying photos within 2 days. Please note that failure to report damages within this timeframe may impact your eligibility for a replacement.It’s important to understand that we cannot assume responsibility for any lost revenue resulting from damages caused by the shipping carrier. If such damages occur, we are required to initiate a claim process. To facilitate this process, we will need photographic evidence of the package’s condition upon delivery, including both the box and its contents as you found them when opening the package.

Shipping Policy

• Buyers will be responsible for paying for shipping costs for returning your item.
• All shipping costs are non-refundable.
• If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
• Disclaimer: We are not responsible for any upcoming events or circumstances beyond our control.
• For incorrect or defective shipments, the item must be returned in new condition and packaging within 48 hours of receiving it in order to be eligible for a refund.
• If your shipment arrives damaged, please report it within 48 hours of receiving the product and provide photos within 2 days. It’s important to note that we cannot be held responsible for any lost revenue resulting from damages caused by the shipping carrier