Terms And Conditions

Introduction

At ATA Photobooths (the "Company" or "We"), we respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit this website (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In e-mail, text and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
• any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via our contact us link.

 

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• by which you may be personally identified, such as name, postal address, e-mail address, telephone number or ANY OTHER INFORMATION THE WEBSITE COLLECTS THAT IS DEFINED AS PERSONAL OR PERSONALLY IDENTIFIABLE INFORMATION UNDER AN APPLICABLE LAW ("personal information");
• that is about you but individually does not identify you, and/or
• about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.
• From third parties, for example, our business partners.

 

Information You Provide to Us.

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our Website.
• Records and copies of your correspondence (including e-mail addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
• Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

 

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

• Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
• Web Beacons. Pages of our the Website may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

 

Third-party Use of Cookies and Other Tracking Technologies.

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

 

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products or services that you request from us.
• To provide you with information about our services
• To provide you with notices about your account/subscription, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• To fulfill any purpose for which you provide it.
• For any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To fulfill the purpose for which you provide it. For example, if you give us an e-mail address to use the "e-mail a friend" feature of our Website, we will transmit the contents of that e-mail and your e-mail address to the recipients.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Accessing and Correcting Your Information

You may send us an e-mail via our contact link to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us via the Contact Us info@ataphotobooths.com

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Due to the custom fabrication of the Products returns will not be accepted. 

Items that are non-refundable:

1. 360 Photo Booth Platforms and Cases

2. Full System Photo Booth Packages

3. Photo Booth Shells and Cases

4. Any products with custom graphics which include enclosures, inflatable enclosures, custom vinyl logo prints.

Warranty: Our photo booth platforms, photo booth shells, photo booth systems, and mirror booth products come with a 1-year manufacturer's warranty. In the event that any part fails, please contact our support team on our contact page and we will work with you to resolve the issue.

Returns:

• Returns are accepted within 7 days of receiving the product, as long as it's in its original packaging and in new condition. To initiate a return, you'll need to send an email or message through our contact page.
• A 20% re-stocking fee and shipping fees will be deducted from your refund.
• In the case of incorrect or defective shipments, the item must be returned within 48 hours of receiving it to be eligible for a refund.
• Once we receive your return, we will inspect it and notify you of receipt. If approved, the refund will be processed back to your original method of payment, such as your credit card, and you'll receive the credit within a certain number of days based on your card issuer's policies.
• In some cases, we understand that you might change your mind about your purchase and want to return the item. Please note, we will only refund items not listed above.
• To request a return, please ensure that the item is in its original packaging. You can send us an email or a message through our contact page within 48 hours of receiving the product. Please note that a refund will be issued after deducting the shipping fees and a 20% restocking fee. Additionally, you are responsible for the return shipping costs.

Return Policy for Disputed Items:

1. Contact Customer Support First:
   • Before initiating a dispute, please reach out to our customer support team at hello@ataphotobooths.com/888-530-6661. We are here to assist you and address any concerns you may have.
2. Return Authorization:
   • If, after contacting customer support, it is determined that a return is necessary, you will be provided with a Return Authorization (RA) number.
3. Return Shipping Responsibility:
   • If a dispute is filed and a return is authorized, the customer is responsible for the cost of return shipping, unless the dispute is due to an error on our part (e.g., wrong item shipped, damaged item).
4. Return Condition:
   • The item must be returned in its original condition, unused, and with all original packaging and tags intact. Failure to do so may affect the eligibility for a refund.
5. Timely Return:
   • Returns must be initiated and the item shipped back to us within 3 days from the date the Return Authorization is issued.
6. Refund Process:
   • Upon receiving the returned item and verifying its condition, we will process the refund in accordance with our standard refund policy.
7. Exceptions:
   • Certain items may have specific return conditions, which will be communicated at the time of purchase or in the product description. Please review this information before filing a dispute.
8. Dispute Withdrawal:
   • If a dispute is filed and later resolved through our customer support, the customer agrees to withdraw the dispute and continue with the standard return process.

Shipping:

• Buyers will be responsible for the cost of return shipping, unless the dispute is due to an error on our part (e.g., wrong item shipped, damaged item).
• All shipping costs are non-refundable.
• If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
• Disclaimer: We are not responsible for any upcoming events or circumstances beyond our control.
• For incorrect or defective shipments, the item must be returned in new condition and packaging within 48 hours of receiving it in order to be eligible for a refund.
• If your shipment arrives damaged, please report it within 48 hours of receiving the product and provide photos within 2 days. It's important to note that we cannot be held responsible for any lost revenue resulting from damages caused by the shipping carrier

Refunds:

• Once we receive your item, we will inspect it and notify you that we have received your returned item.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Return Exceptions:

• Merchandise that has been used or altered will not be accepted for return or exchange.
• All items are subject to a 20% restocking fee, which will be deducted from your refund. The original shipping and handling fees will not be refunded.

Late or Missing Refunds:

• If you haven't received a refund yet, first check your bank account.
• Then contact your credit card company, as it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you've done all of this and you still have not received your refund yet, please contact us at [email address].

Sale Items:

• Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges:

• We only replace items if they are defective or damaged.
• If you need to exchange an item for the same item, send us an email at [email address] and send your item to the following address: [physical address].

Warranty Voidance Notice:

• Any unauthorized tampering, modification, or alterations to the photobooth by individuals other than our certified technicians will result in the immediate voidance of the warranty.
• Non-compliance with Procedures:
  The warranty becomes void if the owner/operator fails to adhere to the recommended maintenance procedures outlined in the product's user manual. It is essential to strictly follow the prescribed guidelines to ensure the continued validity of the warranty.
• Warranty Exclusion:
  Our warranty does not cover any damages or malfunctions resulting from the use of non-approved parts, accessories, or third-party components. Any such modifications will render the warranty null and void.
• Professional Installation Requirement:
  To maintain the warranty, the photobooth must be installed by a certified technician from our company. Unauthorized installation or any interference by non-qualified personnel will result in the warranty being voided.
• Warranty Non-Transferability:
  The warranty is non-transferable and applies solely to the original purchaser. Any resale or transfer of the photobooth to another party without proper authorization will result in the forfeiture of the warranty.
• Unauthorized Repairs:
  Any attempts to repair the photobooth by unauthorized individuals or service providers not affiliated with our company will automatically void the warranty.
• Compliance with Terms:
  Failure to comply with the terms and conditions outlined in the warranty documentation will result in the warranty being null and void. It is imperative to thoroughly review and adhere to all specified policies and procedures for warranty coverage.
• Please refer to the official warranty documentation for a comprehensive understanding of the terms and conditions that apply to your specific product. For any inquiries or clarification, contact our customer support team."
• These statements provide a general idea of how to communicate the conditions under which a warranty may be voided. Make sure to tailor them to the specific policies and procedures outlined in your warranty documentation.

Shipping Returns:

• To return your product, you should mail it to: ATA Industries12345 Mills Ave. Unit 28 Chino, CA 91710
• A Return Merchandise Authorization (RMA) is required to make the return valid. Usually, the invoice number is used as the RMA.

International Shipping:

Important Notice for International Customers: Voltage Details

• Please be aware that the electrical voltage standards may vary between countries. It is crucial to consider the voltage requirements specific to your region before using any electronic devices purchased from us.
• Please ensure that the voltage specifications of the product you intend to purchase are compatible with the electrical system in your country. Failure to do so could result in damage to the device or pose a safety risk.
• We recommend consulting with a qualified electrician or referring to local regulations and guidelines to determine the appropriate voltage compatibility and necessary adaptors or converters for your specific location.

To ask questions or comment about this privacy policy and our privacy practices, contact via our Contact Us link.

Thank You for Visiting our Website.