Terms And Conditions

Terms and Conditions

Introduction Welcome to ATA Photobooths (the "Company," "We," "Us"). We value your privacy and are committed to protecting it. This policy outlines how we collect, use, maintain, protect, and disclose information gathered through our website (the "Website").

This policy applies to information collected:

• On this Website.
• Through email, text, and other electronic communications between you and this Website.
• Through mobile and desktop applications downloaded from this Website.
• When interacting with our advertisements on third-party websites linked to this policy.

Exclusions: This policy does not apply to information collected:

• Offline or through other means.
• On any other website operated by the Company or third parties (affiliates and subsidiaries).
• Through applications or content (including advertising) linked to or accessible from this Website.

By accessing or using this Website, you agree to this privacy policy. We may update this policy periodically, and continued use of the Website signifies acceptance of any changes.

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Children Under the Age of 13

Our Website is not intended for children under 13. We do not knowingly collect personal information from children under this age. If you believe a child has provided us with information, please contact us immediately.

Information We Collect and How We Collect It

We collect different types of information, including:

• Personal Information: Name, postal address, email, telephone number, and any other information that identifies you personally.
• Non-Personal Information: Data that does not directly identify you, such as browser type and usage patterns.
• Internet Usage Information: IP addresses, browsing behavior, and device information.

We collect this information:

• Directly from you (e.g., when filling out forms or making purchases).
• Automatically through cookies, web beacons, and other tracking technologies.
• From Third Parties, such as business partners and analytics providers.

Use of Information

We use collected information to:

• Provide and personalize our Website experience.
• Process transactions and fulfill orders.
• Improve Website functionality and customer service.
• Send notifications, updates, and marketing communications (with consent).
• Monitor compliance with our policies.

Third-Party Tracking Technologies

Some content, applications, and advertisements on our Website may be served by third parties who use cookies and tracking technologies to gather information. We do not control these third parties and recommend reviewing their privacy policies.

Disclosure of Information

We may disclose your information:

• To affiliates, subsidiaries, contractors, and service providers.
• During a merger, sale, or transfer of business assets.
• To comply with legal requirements or protect Company rights.
• With your consent or as otherwise described when collected.

We do not sell or share personal information for third-party marketing without consent.

User Choices and Rights

• Cookies & Tracking: Users may disable cookies through browser settings, but this may impact Website functionality.
• Marketing Preferences: Opt-out of promotional emails via the provided link.
• Access & Corrections: Contact us to review or correct your personal information.

Security Measures

We implement security measures to protect personal information but cannot guarantee absolute security. Users are responsible for keeping login credentials confidential.

Returns, Cancellations & Refunds

• Canceled Orders: A 3%-5% processing fee applies to canceled orders, as credit card companies do not refund processing fees.
• Non-Refundable Items:
  • 360 Photo Booth Platforms & Cases
  • Full System Photo Booth Packages
  • Photo Booth Shells & Cases
  • Custom graphic products (e.g., enclosures, inflatable enclosures, vinyl logo prints)
• Returns:
  • Returns accepted within 7 days if the item is in new condition and original packaging.
  • A 20% restocking fee applies, and return shipping costs are the customer’s responsibility.
  • Defective or incorrect shipments must be reported within 48 hours.
• Refunds:
  • Processed upon receiving and inspecting the return.
  • Shipping fees are non-refundable.
  • Refunds appear within a timeframe determined by the payment provider.

Warranty

Coverage: Our photo booth platforms, shells, systems, and mirror booth products include a 1-year manufacturer's warranty.

Exclusions:

• Damage from improper use, modifications, or unauthorized repairs.
• Use of incorrect power sources or accessories.
• Warranty is non-transferable and voided if non-certified technicians attempt repairs.

Shipping Policies

• Domestic & International Shipping: International customers are responsible for shipping arrangements and customs fees.
• Damages During Shipping:
  • Report damage within 48 hours with photographic evidence.
  • We are not responsible for revenue loss due to carrier-related damages.
• Shipping Returns:
  • RMA (Return Merchandise Authorization) required.
  • Buyer responsible for return shipping unless due to our error.

Dispute Resolution

• Contact Support First: Before filing a dispute, reach out to our support team.
• Return Authorization Required: Disputed items must be returned within 3 days of approval.
• Refund Process: Refunds processed upon return verification.
• Exceptions: Certain items may have additional return conditions.

Final Disclaimer

By purchasing from ATA Photobooths, you agree to these Terms and Conditions. We reserve the right to update this policy at any time. For any inquiries, please contact us via our Contact Us page.

Thank you for choosing ATA Photobooths.